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Strategy7 min
Off-the-shelf vs custom: SAP-style systems or your own software?
Choosing between an SAP-style packaged system and custom software is really a question of 'should our process bend to the system, or should the system bend to our process?'
Process alignment
Packaged systems impose their logic. Custom software shapes around real workflows; it doesn't lock inefficiencies into your operation.
Operational agility
A new product launch or org change reflects in days with custom software. Packaged systems need weeks of consulting and change management.
Financial independence
Licensing, per-module fees and mandatory consulting are the long-term load of packaged systems. Custom software demands upfront investment but kills recurring overhead.
Data and integration control
Data stays yours. No API restrictions. Integrations are designed freely with other systems.